Thoughtful

Thoughtful specializes in providing AI-powered revenue cycle automation for healthcare organizations, focusing on maximizing profitability and operational excellence. The company offers a free RCM Efficiency Report Card for organizations with 10 or more full-time employees dedicated to revenue cycle management (RCM). Thoughtful deploys AI agents capable of working at ten times the capacity of human counterparts, automating tasks such as eligibility verification, collections and payment posting, patient intake and prior authorization, revenue reporting and reconciliation, coding and notes review, provider management, and claims processing. These solutions aim to reduce errors, improve accuracy, and enhance financial health. Thoughtful also provides automation solutions for accounts payable, invoicing, data collection, analysis, budgeting, and forecasting, as well as AI-powered HR processes for job posting, recruitment, screening, vendor and employee onboarding, and performance management. Additionally, the company offers AI automation for healthcare IT operations, including EHR management, health information exchange, and data consolidation. The platform features RCM automation, revenue intelligence, enterprise-wide automation, and seamless integration with all healthcare applications, both in the cloud and on-premises. Thoughtful’s AI agents can operate all systems within a healthcare organization, achieving up to a 95% reduction in operating expenses and up to a 75% reduction in claims denials. The company provides a bot marketplace for production bots that perform frequently occurring business processes and offers a comprehensive layer of automation and AI throughout organizations. Thoughtful’s mission is to accelerate the world’s adoption of automation and AI. The company provides a white-glove service team and a world-class customer support team, offering a custom-built platform to optimize current system stacks and save costs from system migrations. The platform includes thousands of pre-built workflows and templates for unmatched time to value. Thoughtful ensures a seamless integration experience with reduced overhead and improved revenue cycle performance. The company offers a comprehensive implementation strategy tailored to specific use cases, providing a Master Automation Plan (MAP) for each module during the design and delivery phase. Thoughtful ensures rapid and collaborative implementation with thorough testing, training, and flawless execution, monitoring AI workers’ efficiency and uptime 24/7/365 through its proprietary platform Empower. The company offers proactive monitoring and issue resolution for maximum uptime, along with prioritized support and staff training for optimized AI solutions.