Spinnaker Support

Spinnaker Support provides a range of managed services designed to offload IT operations, augment staff, and fill capability gaps. The company offers third-party support for enterprise software, including Oracle, SAP, Salesforce, and Microsoft, and features Spinnaker Shield, a proactive full-stack security and vulnerability protection service. Utilizing Spinnaker Intelligence, AI tools are employed to identify issues faster, while Spinnaker Link provides interoperability services for the IT ecosystem. Their support extends to a wide range of software, including Oracle E-Business Suite, Oracle Database, SAP Business Suite, Salesforce Sales Cloud, and Microsoft SQL Server. Spinnaker Support also delivers global tax and regulatory compliance updates as part of their third-party support model and offers consulting services for high-impact projects such as migrations, health checks, and emergency services. Their standard security services include a seven-point security solution. Headquartered in Greenwood Village, Colorado, with offices in Sydney, Paris, Singapore, Dubai, Europe, the UK, and Tokyo, Spinnaker Support serves over 1,300 companies in more than 100 countries. They provide a savings calculator to estimate potential cost savings from switching to their third-party support, 24/7 customer support in 14 languages, and a unique pricing model aligned with software license usage. The company offers an Ultimate Support Guarantee for new customers, addressing concerns about legal compliance, security, and technical issue coverage. Managed services packages are available for SAP Basis, SAP BI, and SAP BW/4HANA, and Salesforce consulting services are offered for Sales Cloud, Service Cloud, Experience Cloud, Revenue Cloud, and Field Service Lightning. Additionally, Spinnaker Support provides a partner program for sales or lead referral partnerships.