Laura Watts

Customer Experience Lead @ Shepherd arrow icon

About Laura Watts

Laura Watts is the Customer Experience Lead at Shepherd, where she plays a key role in integrating insurance offerings with innovative software solutions for the commercial construction industry.

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Laura Watts serves as the Customer Experience Lead at Shepherd, a company that merges insurance products with software to enhance risk management in the commercial construction sector. She has been instrumental in various initiatives, including the announcement of Shepherd’s $13.5M Series A financing led by Costanoa Ventures. Laura authored significant blog posts such as ‘Shepherd’s 2023 Year in Review’ and detailed the major updates to Shepherd’s primary offerings in 2023. Her career in computer science was notably influenced by her first interview, an experience she shared insights on in February 2022. Laura works closely with top retail insurance brokers and clients, ensuring fast underwriting and effective risk management. She is also involved in a pivotal initiative that offers Shepherd’s software tools for free to policyholders, aiming to optimize their risk management processes.

About Shepherd

Shepherd is a San Francisco-based fintech startup specializing in modernizing insurance for the commercial construction sector, with a team of 12 and part of Y Combinator's W21 batch.

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