Rewind

Rewind's Services

Rewind offers comprehensive automated daily backups and on-demand data recovery solutions for a variety of SaaS applications. Their services encompass a wide range of platforms, including Shopify, BigCommerce, Klaviyo, Mailchimp, GitHub, Jira, Confluence, Bitbucket, Azure DevOps, and Okta. Additionally, Rewind supports accounting software like QuickBooks Online and productivity tools such as Trello. The company also offers a Protection Suite specifically for Shopify, which includes monitoring, staging, and alerts to ensure the safety and integrity of their clients' data.

Rewind's Security and Compliance

Rewind places a strong emphasis on security, privacy, and compliance, as evidenced by their Trust Center and rigorous standards. Their platform is SOC 2, Type 2 and GDPR compliant, ensuring that they meet stringent industry standards for data protection and privacy. They also offer compliance features that align with various regulations including CCPA. This commitment to security and compliance reassures their global customer base, which includes over 25,000 organizations, that their data is protected and managed with the highest standards.

Rewind's Partner Programs and Integrations

Rewind provides a variety of partner programs tailored for software development and ecommerce partnerships. These programs are designed to foster collaboration and enhance the service offerings available to their clients. In terms of integrations, Rewind supports a wide array of SaaS applications and is continuously expanding its service offerings to include new platforms. This extensive integration capability ensures that businesses can easily incorporate Rewind’s backup solutions into their existing workflows, thereby enhancing their overall data protection strategy.

Rewind's Pricing and Support

Rewind offers a variety of pricing plans designed to cater to different business needs, with pricing based on the number of users or orders per month. They provide a free trial for their backup services, allowing potential customers to experience the benefits of their solutions before committing. In terms of support, Rewind offers assistance seven days a week via email, chat, and a comprehensive knowledge base. This robust support structure ensures that customers can quickly resolve any issues and maximize the effectiveness of their backup solutions.

Rewind's Additional Features and Resources

Rewind provides numerous additional features and resources to enhance the user experience. They offer a Downtime Cost Calculator to help businesses estimate potential losses due to store downtime, which can be a valuable tool in risk management. Their platform also supports cloud sync options to Azure Blob or Amazon S3 storage and offers a centralized audit log for all systems and user activity. Furthermore, Rewind provides a wealth of resources including case studies, events, blogs, and a help center, all aimed at helping customers get the most out of their backup solutions.