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Ole Company Information

Ole, headquartered in Tel Aviv-Yafo, Israel, operates within the consumer industry, focusing on luxury retail. The company, part of the Y-Combinator W22 batch, employs a team of 10 and serves regions including Israel and the Middle East and North Africa. Ole’s unique selling proposition includes a 50-minute and same-day delivery service, depending on the proximity to the store, specifically catering to customers in Manhattan, Brooklyn, Jersey City, Hoboken, and other parts of New York and New Jersey. The company charges a delivery fee of $5, while returns are free. Ole also offers a try-at-home service where messengers wait outside for 15 minutes, allowing customers to try products before purchasing. This service ensures customer satisfaction and flexibility in shopping. Refunds are processed within 5-12 business days, varying by payment method, and receipts are automatically emailed post-purchase. Ole sources its products exclusively from leading luxury boutiques in NYC, guaranteeing the authenticity of every item sold. Additionally, while promotions on the platform cannot be used simultaneously, customers have the option to manually enter promo codes at checkout, providing a tailored shopping experience.

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