Loop Support

Loop Support, previously known as Panel Ninja, is a B2B company headquartered in San Francisco, CA, with a team of 7 members. Operating in the recruiting and talent sub-industry, Loop Support provides realistic pre-employment tests and AI-generated personalized job simulators to identify top sales and support applicants by testing them on real-life job situations. The company, part of the Y-Combinator W17 batch, offers a range of pricing plans, including a free option with unlimited internal usage, a ‘Starter’ plan at $39 per month, a ‘Business’ plan at $250 per month, and a custom ‘Pro’ plan for data-driven hiring tailored to specific needs. Loop Support’s assessments predict job applicant performance for entry-level support roles and measure 21 different traits. The company has administered over 100,000 assessments and has helped clients like Wagetap reduce their hiring time from 30 days to 7 days. Loop Support integrates with applicant tracking systems (ATS) for efficient hiring processes and provides interactive demos for companies interested in improving their hiring process. The company operates in regions including the United States, America/Canada, and offers fully remote options.