Hickory

Hickory, located in New York, NY, operates within the B2B sector, specifically focusing on human resources solutions. It is a relatively small company with a team size of 11, and was part of the Y-Combinator S15 batch. Hickory offers specialized training solutions tailored for support teams, sales and partner training, new employee orientation, and compliance and safety training. The company’s services are available in the United States and Canada.

Hickory’s platform supports SAML-based single sign-on (SSO) with integrations including Google Suite, Microsoft 365, Salesforce, Auth0, and Okta, and offers a Zendesk integration for in-app lessons. It features a mobile-responsive app that is accessible via web or mobile browsers, allowing lessons to be accessed on phones or the web. The platform is designed to facilitate instant learning progress through status dashboards and reports, enhancing decision-making processes. It also supports white-labeling to maintain visual consistency with a company’s branding, and provides white-glove onboarding and account management to maximize learner engagement.

The system is hosted on AWS, ensuring a fault-tolerant, redundant, and elastic server array. Hickory’s learning management system uses automated spaced repetition to potentially improve learning retention by up to 90%. It also features a card-based lesson editor, supports the import of SCORM lessons, and offers robust permission settings with multiple role types to suit different team needs. Pricing options include Essentials at $4 per user per month, Premium at $8, and Enterprise at $15, with a 30-day free trial that does not require a credit card. The platform also supports bulk user uploads and provides real-time reports and automated updates. The Enterprise plan includes dedicated support and enhanced white-labeling options, all designed to reduce training costs and training times.