defi SOLUTIONS

defi SOLUTIONS provides a suite of lending software and services designed to cover the entire lending lifecycle. Their offerings include digital borrower interaction, automated decisioning, funding, servicing, collections, and remarketing. The company features a consumer-facing, mobile-enabled digital platform that allows borrowers to shop rates, fill out applications, and manage existing accounts 24/7. Their loan origination system is modern, modular, configurable, and scalable, ensuring speed, stability, agility, and flexibility. The servicing platform is high-availability and high-scalability, with comprehensive account, collateral, and default management capabilities. For collections, repossession, and bankruptcy activities, defi SOLUTIONS provides rules-based queuing, automated workflows, shadow accounting tools, and remarketing services. They utilize AI and other innovative technologies to offer high-quality, highly-automated, white-label services that seamlessly integrate with a lender’s business operations. Their range of services includes account management, cash management, bankruptcy management, back-office payment processing, default management, lease maturity management, and remarketing. defi SOLUTIONS ensures rapid speed-to-market for both existing and start-up operations, supported by expert teams ready to operate without the need for product training. Extensive workflow automation and the latest technologies, such as chatbots, conversational AI, and Contact Center as a Service, enhance auto loan or lease servicing operations. The company supports omni-channel customer interactions through a single hub and AI-enabled digital IVA staffed interactions. They address challenges in auto lending, such as rising delinquencies, increasing customer expectations, and the demand for digital auto lending. Their digital portal offers a full range of self-service capabilities for customers, including making payments, enrolling in ACH, and requesting payment extensions or due date changes. Industry-leading security tools, including third-party fraud-detection integrations and streamlined access permissions, ensure robust security. The no-code, next-gen configuration enables efficiencies and empowers business users. defi SOLUTIONS guarantees continuous business operation with optimal response time and uptime. Their range of loan origination and servicing products includes managed loan servicing, digital servicing, document management, and partner integrations. The mobile-enabled platform is fully integrated with core originations and servicing systems, hosted on Microsoft Azure cloud. Flexible integration options with partners and API-friendly architecture allow for added functionality and scalability. They also provide a borrower-facing online solution for shopping vehicle- and borrower-specific financial programs and a dealer-facing online solution for accessing financial programs and rates, with a deal structure interface for credit application submission or deal restructuring.