Commune

Commune provides an all-in-one AI-powered community platform designed to enhance self-service, feedback, research, and customer engagement. The platform includes features such as forums, knowledge bases, user training, event management, newsletters, notifications, surveys, feedback, and a customizable white-label app. Commune integrates seamlessly with tools like Salesforce, Zapier, Slack, and Teams, and offers a no-code dashboard for efficient community management. The company also provides strategic consulting and planning services, along with personalized community strategies and hands-on operational support. Trusted by over 200 leading companies globally, Commune has offices in San Mateo, California, and Tokyo. The platform supports integration with CRM systems through API and webhooks and offers various pricing plans including Starter, Growth, Professional, and Enterprise. Potential customers can explore a demo community, and the platform has received high ratings on G2 for ease-of-use, customer support, and partnership. Additional features include automated user experience optimization, content recommendations, detailed user journey analysis, behavioral cohorts, points and rewards systems, and comprehensive event management capabilities. Commune also provides downloadable resources such as community management guidebooks to support its users.