Chatfuel

Founded in 2015 and part of the Y-Combinator W16 batch, Chatfuel is headquartered in San Francisco, CA, and employs a team of 53 professionals. The company operates primarily in the United States and Canada, serving over 7 million clients across these regions. Chatfuel offers a no-code platform for creating AI-powered chatbots that operate on popular platforms such as WhatsApp, Instagram, Facebook, and websites. These chatbots are designed to facilitate various business functions including lead generation, qualification, as well as upselling and cross-selling, particularly on WhatsApp, thereby boosting revenue. Chatfuel’s platform also supports eCommerce automation through Shopify integration and allows for message optimization via A/B testing. The company is committed to providing robust customer support with a 24/7 availability and an average response time of five minutes, alongside a service uptime guarantee of 99.99%. Additionally, Chatfuel ensures compliance with GDPR to protect user data.