Ambassador Software

Ambassador Software's Products and Services

Ambassador Software offers a comprehensive suite of products and services designed to enhance marketing efforts through referral marketing, affiliate management, customer loyalty programs, influencer marketing, and partner marketing. These solutions are integrated within a single platform, allowing businesses to streamline campaign management. Notable features include customizable branding, advanced tracking and analytics, and multiple reward options, making it easier for companies to tailor their marketing strategies to specific needs. The platform also supports global rewards capabilities, offering incentives in over 40 countries and more than 200 languages.

Ambassador Software's Platform Integrations

Ambassador Software provides seamless integration with various CRM and business tools, enabling streamlined campaign management. Utilizing Open REST APIs and webhooks, the platform allows customized integrations to fit specific business needs. This flexibility ensures that companies can integrate Ambassador's solutions into their existing workflows without disruption, enhancing overall efficiency. The multi-tiered program structure further supports customer retention by offering personalized and scalable reward systems tailored to different customer segments.

Ambassador Software's Security and Compliance

Security is a top priority for Ambassador Software, as evidenced by its SOC 2 Type II and PCI certifications. These certifications ensure that the platform adheres to stringent industry security standards, providing clients with a secure and transparent ecosystem. Additionally, Ambassador Software employs advanced fraud protection measures to safeguard against fraudulent activities, maintaining the integrity of marketing campaigns. The company's data centers are hosted with Amazon Web Services in Virginia, USA, with additional backups in a US-based distributed database in Google Cloud, ensuring data redundancy and reliability.

Ambassador Software's Customer Support

Ambassador Software is committed to client success, offering robust customer support through various channels including video, call, email, and chat. Their dedicated customer success team assists clients in optimizing their use of the platform, ensuring they achieve their marketing goals. This hands-on support is crucial for businesses navigating complex marketing landscapes, providing them with the expertise needed to leverage Ambassador's tools effectively. The company's focus on customer success underscores its dedication to fostering long-term relationships and helping businesses thrive.