XOi Technologies

XOi Technologies offers a cloud-based mobile application designed to empower field service technicians in delivering industry-leading service and transparency. The application supports Carrier and Bryant service technicians across the U.S., enabling them to safely capture critical job site information, launch on-the-job remote support, access relevant equipment documentation, and capture photos and videos of recommended and completed work. XOi Technologies provides a suite of tools for managing and leveraging data from both current jobs and historical projects, including powerful data collection, virtual support and mentoring, and data-based insights. Key features include Daikin-specific smart workflows with conditional logic, an AI-driven knowledge base, smart push notifications, easily accessible asset-centric service histories, live augmented reality remote support, and strategic trade insights. The application streamlines workflows by collecting, indexing, and analyzing data to improve both current and future service calls. Utilizing augmented reality and artificial intelligence, XOi Technologies aggregates and analyzes critical job data from the moment a field technician steps onto a job site. The app allows for photo and video documentation, real-time remote video support and training, and access to a vast knowledge base of product documentation and training content, all through a customizable, cloud-based platform tailored to specific dealer needs.