Wave

Overview of Wave

Wave, formerly known as Wave Mobile Money, is a fintech company based in Dakar, Senegal, with a fully remote operational model. The company operates within the fintech industry, specifically focusing on payment solutions. Wave aims to make Africa the first cashless continent by providing a mobile money app that allows users to deposit, withdraw, pay bills for free, and send money at a low cost of 1%. The company is part of Y-Combinator's Winter 2012 batch and employs a team of 1600 individuals working from various regions, including Senegal, Africa, and other remote locations.

Products and Services Offered by Wave

Wave offers a mobile money app available on Google Play and the App Store, specifically designed for the African market. The app allows users to deposit, withdraw, and pay bills for free, and send money at a low fee of only 1%. To ensure customer satisfaction, Wave provides instant customer support through a toll-free number. The company emphasizes best-in-class security measures to protect users' money and personal information from unauthorized access.

Wave's Commitment to Security

Wave has implemented rigorous security measures to protect personal data from unauthorized access and accidental loss. The company adheres to a responsible disclosure policy for security researchers to report vulnerabilities. Furthermore, while Wave does not use cookies or similar tracking technologies on its website, it utilizes similar technologies on its mobile applications to gather usage and device data. Wave ensures the protection of personal data shared with third parties, including users, subsidiaries, affiliates, marketing service providers, and law enforcement authorities. The company also complies with international data transfer regulations by implementing appropriate protection measures.

Wave’s Remote Work Environment and Employee Benefits

Wave operates with a fully remote workforce, enabling its team of 1600 employees to work from anywhere globally. The company maintains a transparent formula for generating offers, ensuring that pay is aligned with skill and experience. Employees receive a comprehensive health care plan that covers their entire family at no cost. This approach not only fosters a flexible and inclusive working environment but also ensures the well-being of its staff.

Wave's Vision for a Cashless Africa

Wave is dedicated to promoting financial inclusion in Africa by facilitating cashless transactions through its mobile money platform. By offering features such as free bill payments and low-cost money transfers, the company aims to make financial services more accessible to the unbanked and underbanked populations. Wave's vision aligns with the broader goal of transforming Africa into the first cashless continent, contributing to economic growth and financial stability in the region.