User Interviews

Platform for Recruiting Research Participants

User Interviews offers a platform specifically designed for recruiting participants for user research. The platform supports various research methodologies, including interviews, usability tests, surveys, and diary studies. Advanced targeting and screening features enable researchers to recruit niche audiences. The platform also provides sophisticated screener surveys with features like skip logic and video screeners, ensuring that the right participants are selected for each study.

Research Hub and Custom Panels

User Interviews provides a comprehensive Research Hub to build and manage custom research panels. This feature allows researchers to maintain ongoing engagement with a pool of participants, facilitating continuous user feedback. The Research Hub is designed to be intuitive and efficient, making it suitable for both beginners and experienced researchers. Customizable options and dynamic segments help tailor the research panels to specific needs.

Integration with Research Tools

User Interviews supports integrations with various popular research tools such as Zoom, Google Meet, Lookback, SurveyMonkey, and Qualtrics. These integrations help streamline the research process, allowing researchers to conduct sessions seamlessly and collect data more efficiently. The Hub API further facilitates integration with CRM software and data warehouses, enhancing the ability to manage and analyze research data.

Automated Scheduling and Incentive Distribution

The platform offers automated scheduling for research sessions, simplifying the process of arranging interviews or usability tests. Researchers can easily coordinate times with participants, reducing the administrative burden. Additionally, User Interviews supports global incentive distribution with more than 1,000 reward options, making it easy to compensate participants across over 200 countries.

Security and Compliance

User Interviews places a strong emphasis on security and compliance, providing a secure platform with SOC 2, ISO 27001, and ISO 27701 certifications. The platform supports GDPR compliance with features like PII controls and data consent notices, ensuring that user data is handled responsibly and in accordance with regulatory requirements. These measures help build trust with both researchers and participants.