ThinkReservations

ThinkReservations provides a customizable booking engine that is mobile-responsive and ADA compliant, catering to the needs of modern travelers. The company offers a feature-rich property management system designed to automate and simplify business operations, making it easier for businesses to manage their properties efficiently. ThinkReservations includes a channel manager that synchronizes availability, restrictions, and rates with major sites like Expedia, Booking.com, and Airbnb in real-time, ensuring seamless operations and avoiding double bookings. The company serves over 1,800 businesses across 48 states and handles over 5,000,000 happy guests every year. ThinkReservations offers 24/7 US-based support accessible via a self-service online platform, email, or phone, ensuring that customers receive assistance whenever needed. To support customer education and engagement, the company provides a video library and live webinars. ThinkReservations supports direct connectivity to dozens of Online Travel Agencies (OTAs) to keep everything synchronized and features automatic rate adjustments based on specific rules defined by the user. Businesses can also upsell items and packages, leading to 6-8 times more upsell revenue. The Yield Management feature allows for automatic rate adjustments based on supply and demand. ThinkReservations integrates with various third-party software, including OTAs, point-of-sale, and guest communication tools, and offers free data import from previous property management systems to ensure a smooth transition. The platform supports multiple payment processors, including Heartland Payment Systems, MPI, Stripe, and Braintree. ThinkReservations provides a comprehensive suite of reports for data-driven business decisions, including a Booking pace report to help forecast occupancy and plan marketing strategies. The system also includes a feature for managing tasks and automating daily operations, ensuring that businesses can operate smoothly. The mobile-responsive booking engine allows guests to book directly on any device, enhancing the guest experience. Overall, ThinkReservations offers a robust solution for property management, ensuring efficiency and growth for businesses in the hospitality industry.