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Known information
- Leads a team of nearly 100 customer care agents supporting more than 10K merchants and 1M customers
- Responsible for ensuring that Sunbit's outstanding customer support is delivered to each and every customer while simultaneously expanding the customer support team to keep pace with the company's growth
- Focuses on creating opportunities for growth and advancement for the call center team, creating an advancement track that has been widely adopted throughout the company
- Previously was the lead call center manager for Sunbit
- Joined Sunbit back in 2017 as a call center manager, actively supporting the company's earliest merchants and customers
About Sunbit
Sunbit offers a pay-over-time solution and a no-fee credit card, available at over 23,000 service locations, with a quick approval process that does not impact credit scores.
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