Travis Corrigan

Travis Corrigan serves as the Head of Product, specializing in the integration of generative AI to enhance customer engagement. He has written extensively on the subject, including a blog post on the next generation of live-staffed AI chat. Corrigan focuses on blending human capabilities with AI to improve customer interactions. His work includes projects involving large language models (LLMs) and the development of AI chat solutions that utilize business-specific data. He has been involved in creating AI systems that combine free-form communication with structured workflows. Additionally, Corrigan advocates for using AI to handle repetitive tasks, thereby allowing human agents to concentrate on more complex situations.