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About James Coombs
James Coombs is the Head of Transformation who has significantly improved operational efficiency in document processing for import jobs, leading to enhanced service for key customer accounts.
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James Coombs, serving as the Head of Transformation, has been instrumental in implementing process improvements across his company. Since his initiatives went live, there has been a 30% reduction in the time required to process documents for import jobs. This efficiency gain has allowed operators to allocate more time to serving key customer accounts, rather than being bogged down by manual data entry. The reduction in errors and delays, coupled with this shift in focus towards customer service, is expected to positively impact the company’s performance and profitability.
About Shipamax
Shipamax, based in London, specializes in transforming logistics documents into machine-readable formats, enhancing the scalability and adaptability of the logistics sector.
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