Rocketlane

rocketlane.com

Rocketlane Services

Rocketlane offers a comprehensive suite of services designed to streamline customer onboarding. Key services include project management, a customer portal, financial management, partner central, time tracking, business intelligence (BI), resource management, and various integrations. These services help businesses effectively manage and collaborate on onboarding projects, ensuring a seamless experience for customers.

Rocketlane Products

Rocketlane's primary product is its cloud-based collaborative customer onboarding platform. This platform features a robust customer portal that facilitates task collaboration, chatting, and file sharing. Additionally, the platform integrates with several popular tools like Slack, Salesforce, HubSpot, Jira, and Zapier, enhancing its utility and flexibility for various business needs.

Rocketlane Community and Resources

Rocketlane operates the Preflight community, an exclusive network for leaders and practitioners in customer onboarding and implementation. They also offer a wide range of resources, including e-books, templates, and reports focused on post-sale activities. Rocketlane’s blog provides insights and resources on customer onboarding, and they host 'The Launch Station', a podcast series featuring discussions with Customer Success and Implementation leaders.

Rocketlane Events and Webinars

Rocketlane conducts various events and webinars centered around customer onboarding and professional services. These events are tailored to provide valuable insights and best practices to professionals in the field. The company also hosts Rocketlane TV, an exclusive OTT platform aimed at Customer Success (CS) and Professional Services (PS) professionals.

Rocketlane Integrations

Rocketlane’s platform integrates with several key tools, enhancing its effectiveness and versatility. Integrations include Slack for communication, Salesforce and HubSpot for CRM, Jira for project tracking, and Zapier for workflow automation. These integrations help users seamlessly connect Rocketlane with their existing toolkit, improving efficiency and collaboration.

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