Rider Company Information

Rider, headquartered in Karachi, Sindh, Pakistan, operates within the B2B sector, specifically focusing on supply chain and logistics. The company is part of the Y Combinator W22 batch and serves the South Asian market, with a notable presence in 60 cities across Pakistan. Rider manages a substantial operation, delivering approximately 200,000 orders monthly and generating around $130,000 in revenue each month. The company employs a team of 180 and over 800 delivery agents, having delivered over 8 million parcels with a 91% delivery success rate. Rider offers a range of services including a shipper portal, delivery agent app, and a customer app for end-to-end order tracking and management. The company enhances delivery efficiency through features like route optimization, next-day delivery, and 24-hour cash repayment. Additionally, Rider ensures transparency and reliability by providing live tracking and addressing issues such as ‘fake attempt’ deliveries. It allows both shippers and customers to control delivery locations and times, catering primarily to over 1000 trusted online merchants in Pakistan.

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