Refraction AI

Refraction AI specializes in AI-powered last-mile delivery services, utilizing Level-4 autonomy and intelligent routing to serve the restaurant, grocery, and retail sectors. Their delivery range extends over 3 miles, and their systems can operate in various weather conditions, including snow, rain, and wind. The company achieves a 98% SLA performance and operates on road margins without needing sidewalk infrastructure. Their delivery vehicles have a payload capacity of 7 cubic feet or 200 liters and can carry up to 200 pounds, featuring secure order batching and hot/cold management. Refraction AI aims to provide cost-effective delivery solutions with higher margins and no tipping, partnering with industry leaders to build cleaner, safer, and less congested cities. The company employs purpose-built software and hardware, Level-4 self-driving technology portable to multiple robot platforms, and semantic scene-based deep learning for navigation. Their customizable intelligent routing and real-time route adjustment use inexpensive, open-source maps, supported by a web API for delivery management and planning. Refraction AI operates a Robot-as-a-Service business model, optimizing performance and handling all fulfillment while allowing merchants to control the delivery channel. Their solutions are proven in real-world environments with respected brands, supported by integrated remote piloting systems for tele-operation and certified manufacturing partners for multiple robot platforms.