Promise

Promise, previously known as Bail Co., operates primarily from Oakland, CA, with a fully remote team of 40 employees. As a participant in the Y-Combinator W18 batch, Promise has established itself in the government sector, focusing on improving interactions between government agencies and the communities they serve across the United States and Canada. The company develops a comprehensive payments platform, PromisePay, aimed at increasing government revenue and operational efficiency while fostering a respectful and supportive interaction with residents. This platform helps residents manage their payments more effectively, avoiding the adverse effects of non-payment and strengthening community bonds. Promise’s innovative solutions include streamlining rebate systems for energy savings, administering flexible payment plans for utilities, and providing rapid income verification to reduce fraud and ensure residents receive all entitled benefits. The company’s approach integrates advanced data analytics to ensure outreach programs effectively target vulnerable community members. Committed to security and privacy, Promise meets high standards of compliance including SOC 1, SOC 2, and PCI-DSS. Additionally, the company offers detailed reporting and system integration services to enhance program management and accountability. Interested parties can explore Promise’s offerings through a ‘Request Demo’ option and manage their interactions through a comprehensive cart system.