Ana SerVaas

Ana SerVaas serves as a Product Support Manager, dedicated to revolutionizing the recruitment process on a global scale. She is committed to enhancing the functionality and success of recruiting teams worldwide by identifying and eliminating common obstacles that hinder their performance. Ana actively seeks collaboration with Technology, Solution, and Consulting partners who share her passion for improving the recruiter experience. Through a tailored Partner Program, Ana enables partners to effectively integrate PivotCX capabilities into their offerings, thereby facilitating rapid development, scaling growth, and enhancing their market presence. Ana’s strategy includes partnering with a diverse range of entities such as agencies, service providers, ‘trusted advisors’, developers, software companies, and RPOs to broaden their service capabilities and deepen their expertise in utilizing PivotCX. She also oversees a multichannel communications hub that significantly improves candidate engagement immediately after application. Ana provides partners with a wealth of resources including case studies and promotional materials, and supports them through dedicated account management, comprehensive training materials, and robust technical support. Furthermore, she collaborates on strategic marketing initiatives and offers incentives like early access to new functionalities and input into the product development roadmap, ensuring that partners are well-equipped to succeed and grow alongside PivotCX.