William Stevenson is the Founder & COO of Onboard.io and serves as a Growth Coach at Catalyst Software. He has extensive experience in operations, customer success, and onboarding strategies across various industries.
Founder & COO at Onboard.io
William Stevenson serves as the Founder and Chief Operating Officer at Onboard.io, a customer onboarding software company that is part of the Y Combinator W22 batch. Since its inception in 2020, the company has been operating out of Cincinnati, Ohio. In this role, Stevenson is instrumental in shaping the company's vision, managing daily operations, and supporting customers in optimizing their onboarding processes. His leadership contributes to the company's mission to simplify and enhance the customer onboarding experience.
Chair of the Board of Directors at Do Good Mission
William Stevenson is the Chair of the Board of Directors at Do Good Mission, an organization based in Maineville, Ohio. He has been serving in this role since 2019. In this capacity, Stevenson is responsible for guiding the strategic direction of the organization, overseeing governance, and ensuring the fulfillment of its mission. His leadership aims to enhance the organization's impact and reach within the community.
Professional Experience at Catalyst Software
William Stevenson currently contributes his expertise as a Growth Coach at Catalyst Software. In this remote role, which began in 2023, he is involved in mentoring aspiring customer success leaders as part of the Catalyst Coaching Corner, an application-based program. His role emphasizes a hands-on approach to improving and optimizing customer success strategies, leveraging his extensive experience in the field.
Former Managing Partner at Tailwind Growth Advisors & Equity Partners
From 2019 to 2020, William Stevenson worked as the Managing Partner at Tailwind Growth Advisors & Equity Partners in Cincinnati, OH. During his tenure, he was engaged in strategic advising and investment planning for growth-oriented companies. His responsibilities included identifying investment opportunities, advising on business growth strategies, and steering the firm towards achieving its financial goals.
Educational Background and Industry Training
William Stevenson has a strong educational background in business and real estate. He completed a Business program at Y Combinator in 2022. Additionally, he holds a BS in Business Administration/Economics from Wilmington College (OH) and is a Licensed Sales Person in Real Estate, having completed his training at Hondros College. These qualifications underpin his expertise in various business operations and customer success methodologies.