Mi9 Retail


Mi9 Retail offers a broad range of services designed to support retailers in automating and optimizing their Plan-to-Sell® process. These services include end-to-end hosting, implementation, development, and support. All services are delivered by experienced in-house teams, ensuring that retailers receive expert assistance tailored to their specific needs. These services are scalable, reliable, and secure, providing retailers with the flexibility to grow and adapt as needed.


Mi9 Retail provides a unified suite of solutions that cover retail analytics, merchandise management, order management, point of sale, digital commerce, and customer engagement. The merchandise management system includes a built-in allocation engine, smarter replenishment tools, and an integrated sales audit. The order management system supports functionalities like click-and-collect, BOPIS, and endless aisle. The company's e-commerce solutions are versatile, available as standalone products or integrated with their full retail management suite. The CRM and clienteling solutions leverage real-time omni-channel data for a comprehensive view of customer behaviors, preferences, and profiles.

Cloud-Based Solutions

Mi9 Retail’s cloud-based solutions ensure scalability, reliability, and security for retailers. These solutions cover various functionalities such as merchandise management, order management, and digital commerce. They include fully managed services and adhere to best-in-class data security protocols. Retailers can choose to implement these solutions as standalone services or integrate them with the full retail management suite, offering the flexibility needed to manage different aspects of retail operations effectively.

Retail Analytics

Mi9 Retail’s analytics platform is designed with machine learning engines and role-specific dashboards to meet the managerial and analytical needs of retailers. This platform empowers retailers to make informed decisions by providing actionable insights derived from extensive data. These analytics tools are an integral part of the company’s broader suite of retail solutions, supporting key decision-makers with accurate, up-to-date information.

Verticals and Market Reach

Mi9 Retail’s solutions support various retail verticals, including apparel, department stores, hardlines, specialty, jewelry & luxury, sporting goods, footwear, and health and beauty. Their solutions are used by hundreds of retailers globally, demonstrating the company's extensive market reach. This wide applicability signifies the flexibility and robustness of Mi9 Retail’s offerings in catering to diverse retail sectors.

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