Or Ben Harosh

Or Ben Harosh's Title

Or Ben Harosh holds the position of Tier 1 Support Engineer at Logz.io. In this role, he is the initial point of contact for customers, providing essential support and troubleshooting for various technical issues. His position is pivotal in ensuring customer satisfaction and the smooth operation of Logz.io's services.

Or Ben Harosh's Company

Or Ben Harosh works at Logz.io, a leading provider of cloud-based log management and observability platforms. The company specializes in helping engineering teams monitor their cloud environments more effectively. Logz.io leverages open-source tools such as the ELK Stack (Elasticsearch, Logstash, Kibana) and Grafana to provide comprehensive monitoring solutions. The company's services are designed to help users gain deep insights into their systems, optimize performance, and ensure reliability.

Or Ben Harosh's Role and Responsibilities

As a Tier 1 Support Engineer at Logz.io, Or Ben Harosh plays a crucial role in the support team that assists thousands of engineers in monitoring their cloud environments. He is available 24/7 to help users with a range of issues including sending logs, metrics, and traces, log parsing, creating alerts, using the API, and account management. His responsibilities involve ensuring that customers can effectively utilize Logz.io's platform to maintain optimal system performance and quickly resolve any technical issues.

Or Ben Harosh's Expertise

Or Ben Harosh possesses specialized expertise in cloud monitoring and log management. His proficiency in troubleshooting and resolving technical issues is critical for supporting Logz.io's extensive customer base. He is well-versed in handling complex queries related to log parsing, alert creation, and API usage. His technical acumen ensures that customers can leverage Logz.io's powerful tools to maintain their cloud environments efficiently.