Amanda Flashner
Chief Experience and Communications Officer @ LendingPoint
About Amanda Flashner
Amanda Flashner is the Chief Experience and Communications Officer at LendingPoint, with over 15 years of experience in financial services and a focus on enhancing customer experience through data-driven strategies.
Known information
Amanda Flashner serves as the Chief Experience and Communications Officer at LendingPoint, where she has been instrumental in leading customer-centric initiatives and digital transformations for over 15 years. Her expertise is rooted in her extensive work with Fortune 500 companies, where she focused on improving customer experiences. At LendingPoint, Flashner oversees the Customer Experience practice, emphasizing the development of a customer-powered culture through the strategic use of quantitative data and customer insights. She plays a key role in advising executives and product development teams on addressing customer pain points, understanding decision drivers, and identifying unmet needs. Additionally, Flashner manages multiple facets of the organization including consumer insights, communications, marketing, brand, creative, and public and investor relations.
About LendingPoint
LendingPoint is a financial services provider offering personal loans and business solutions across 48 states and the District of Columbia, utilizing AI technology to assess creditworthiness.