Language IO

Language IO specializes in providing multilingual customer support and translation tools powered by AI. The company offers a range of services including live chat translation, email and ticket translation, FAQ and knowledge base translation, and chatbot translation, supporting over 150 languages and translating more than 500 language pairs. Their technology includes a Chrome Extension for translation and a machine translation API for custom applications. Language IO serves various industries such as travel, retail, technology, finance, gaming, and entertainment, enabling real-time translation for live chat, email, knowledge base articles, and chatbots without the need for additional language-specific agents. The company provides tools to track translation usage, quality, and ROI through live dashboards and has been recognized on G2 for having the easiest setup for integrations. Language IO offers secure translation solutions for financial services with features like Zero Data Retention and In-Transit PII Protection, and integrates with major CRMs including Salesforce, Zendesk, Oracle, and ServiceNow. Their machine translation technology is GDPR and ISO 27001 compliant and includes a self-improving glossary to ensure accurate translation of brand- and industry-specific terminology. Additionally, they offer a document translation portal, a machine translation API that aggregates multiple translation engines, and a personalized demo to showcase their technology. Language IO also provides a resource center with blogs, case studies, eBooks, and news, offering multilingual support solutions tailored to specific industries.