Andrew Klatzke

Andrew Klatzke, a founding engineer, has a strong passion for creating exceptional products that delight users on a large scale. He has a notable background as a product leader at various technology companies, where he honed his skills in product development and user engagement. Andrew is adept at gathering valuable user feedback from diverse sources such as app reviews, support tickets, and call transcripts. Utilizing this feedback, he crafts focused survey questions and employs artificial intelligence to analyze the responses. This analysis helps identify top user feature requests, complaints, and most loved features. Furthermore, Andrew leverages AI to transform these feature requests into detailed user stories with clear acceptance criteria, which are then automatically synced to Jira tickets. His work not only enhances product functionality but also fosters strong user communities around these products.