Courtney Ebersole

Courtney Ebersole is a Manager of Learning and Development at JumpCloud, where she has worked since 2019. She holds a Bachelor of Business Administration from Middle Tennessee State University and previously served as a Customer Success Trainer at Xero for 11 months.

Work at JumpCloud

Courtney Ebersole has served as the Manager of Learning and Development at JumpCloud since 2019. In this role, she oversees the development and implementation of training programs aimed at enhancing employee skills and knowledge. Her position is based in Boulder, Colorado, where she contributes to the company's commitment to employee growth and organizational effectiveness.

Previous Experience at Xero

Before joining JumpCloud, Courtney Ebersole worked at Xero as a Customer Success Trainer. She held this position for 11 months, from 2018 to 2019, in Denver, Colorado. In this role, she focused on training customers to effectively use Xero's products, ensuring a positive user experience and fostering customer satisfaction.

Education and Expertise

Courtney Ebersole earned a Bachelor of Business Administration from Middle Tennessee State University (MTSU). Her educational background provides a solid foundation for her work in learning and development, equipping her with essential business knowledge and skills that she applies in her current managerial role.

Professional Background

Courtney Ebersole has built a career in training and development, with experience in customer success and employee learning. Her professional journey includes significant roles that focus on enhancing user engagement and facilitating employee training programs. This background supports her current responsibilities at JumpCloud.