Frank Ng

Frank Ng serves as the Vice President of Marketing at Intellect, where his initiatives have markedly improved workplace mental health outcomes. Under his leadership, 93% of employees have reported a significant reduction in anxiety levels, and 81% have noted better emotional regulation. Additionally, 76% of employees have experienced an enhanced ability to cope with challenges. Intellect’s platform has achieved a tenfold higher adoption and utilization rate compared to traditional Employee Assistance Programs (EAPs), with users showing next-day improvements in resilience. A notable achievement includes a 16 percentage point reduction in employee turnover due to mental health improvements, as reported by a Fortune 500 client. The average financial return for clients over seven weeks, based on improvements in various mental health dimensions, has been significant. These dimensions are measured using Intellect’s proprietary 26-item framework, Intellect Dimensions, which also calculates the Return on Investment (ROI) of wellbeing programs. This methodology has been scientifically validated through a clinical study involving 1,001 working adults in Singapore in 2022, demonstrating high convergent validity across well-established wellbeing and organizational outcome measures. Additionally, the improvements have led to increased job satisfaction, organizational support, and better emotional states among employees, alongside reductions in healthcare costs, absenteeism, and enhanced productivity.