Pierre Bergamin

Pierre Bergamin serves as the Chief Technology Officer, where he has been instrumental in steering technological advancements and strategic initiatives. He has shared valuable insights on the necessity of initiating change rather than merely adapting to it, highlighting his forward-thinking approach in technology management. Bergamin played a key role in the Product Roadmap live showcase for 2024, where he discussed the development of new machine learning models aimed at boosting customer engagement and improving service delivery. Additionally, he introduced the AI Collector in its Beta phase, a project designed to enhance operational efficiency and enrich the customer experience. Throughout his tenure, he has consistently emphasized the critical importance of paralleling technological innovation with robust investment in security and compliance to safeguard and strengthen the company’s infrastructure.