iManage

iManage's Products

iManage offers a suite of products designed to enhance document and email management, security and governance, risk and compliance, knowledge and search, legal transaction management, and task and workflow management. Their cloud-native platform ensures security, reliability, and performance, making it a robust solution for various industries. The integration of AI within their platform improves productivity and mitigates risks by automating content workflows and reducing manual tasks. This comprehensive product offering supports knowledge workers in organizing tasks, content, and workflows efficiently.

iManage's Partnerships

iManage has formed strategic partnerships to bolster its services and extend its reach. Notably, its partnership with Microsoft enhances modern work environments by providing secure and frictionless productivity tools. This collaboration allows for seamless integration with Microsoft products, ensuring that users can leverage the strengths of both platforms for improved efficiency and security. Additionally, iManage's global partner ecosystem includes implementation partners, technology partners, and training partners, which helps in delivering bespoke services and customer success.

iManage's Client Base

iManage serves a diverse client base that spans multiple industries including global law firms, financial services, accounting, healthcare, media and entertainment, and other knowledge-intensive sectors. Trusted by over 4,000 customers globally, iManage boasts impressive market penetration with 42% of Fortune 100 companies and 81% of the AmLaw 200 law firms using its platform. Additionally, over 500 banking and financial institutions rely on iManage for their document and email management needs. This widespread adoption underscores the platform's reliability and effectiveness in managing complex information workflows.

iManage's Global Reach

Operating in more than 65 countries, iManage has a truly global footprint. The company has development and support centers strategically located in the US, UK, Canada, India, and Australia to ensure comprehensive service and support for its international clientele. This global presence allows iManage to provide localized expertise while maintaining consistent service standards across different regions. Their extensive reach and local support capabilities make them a preferred choice for multinational companies seeking reliable document and email management solutions.

iManage's Training and Support

iManage offers a robust range of training and support options to ensure customer success and user adoption. Their training programs include eLearning, instructor-led training, and virtual instructor-led training, catering to various learning preferences and needs. Additionally, iManage provides consulting services, education and training, change management, and user adoption strategies to help clients maximize the value of their platform. The company's commitment to customer success is evident in their comprehensive support structure, designed to help organizations navigate and implement iManage solutions effectively.