Kai Hess

Founding Product Designer @ highlight.io arrow icon

About Kai Hess

Kai Hess is a Founding Product Designer focused on enhancing user experience through high-fidelity session replay, error monitoring, and customer retention metrics.

Known information

Kai Hess serves as the Founding Product Designer, specializing in the development of tools that improve user interaction and system reliability. His work includes the implementation of high-fidelity session replay to accurately reproduce user issues, ensuring robust error and exception monitoring with real-time alerts, and analyzing key metrics to enhance customer retention. Hess is also skilled in deploying applications in docker, making it easier for users to self-host solutions like highlight.io with minimal setup.

About highlight.io

Highlight.io, formerly known as Highlight, is a B2B company offering a full-stack monitoring platform that enhances web app performance by identifying slowdowns, errors, and regressions. Based in the United States with offices in Irvine, San Francisco, and Seattle, the company serves customers globally.

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