Great Question

greatquestion.co
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Company Overview

Great Question is a B2B company specializing in solutions for engineering, product, and design sectors. Based in Oakland, CA, with a team of four, the company offers a fully remote work environment. Great Question caters primarily to researchers, product managers, and research operations teams, providing a wide range of tools and features aimed at streamlining UX research processes.

Services

Great Question offers numerous features tailored to UX research, including automatic recording and transcription of interviews, video highlight creation with tagging, and embedding of highlights in insight reports. They provide various UX research templates for easy setup of surveys and interviews. The platform supports CRM integration, list uploads, and personalized outreach with branded emails and pages. Great Question also offers AI-generated interview summaries, survey questions, highlights, and tags, enhancing the user experience. Additionally, their services include managing global research incentives and providing a secure environment with SOC 2, GDPR, and HIPAA compliance.

Integrations

Great Question integrates seamlessly with multiple tools commonly used in research and business operations, including Salesforce, Snowflake, Zapier, Google, Calendly, Microsoft, Zoom, and Figma. These integrations facilitate streamlined workflows and enhanced data synchronization, providing a more efficient and cohesive user experience across various platforms.

Security and Compliance

Great Question prioritizes data protection and enterprise security, adhering to SOC 2, GDPR, and HIPAA standards. The platform undergoes regular penetration testing to ensure robust security measures. These compliance and security protocols are vital, particularly when managing sensitive research data and participant information, offering clients peace of mind regarding their data protection.

Recognition and Trust

Great Question has gained recognition for its user-centric approach and ease of use. The platform has been awarded the G2 User Research Easiest To Do Business With, Winter 2024, and High Performer in User Research in the Americas, Fall 2023. Trusted by leading teams at companies like Canva, Brex, Drift, Clever, Auth0, and Nutrisense, Great Question has established itself as a reliable and efficient tool for UX research.

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