FullStory

FullStory's Digital Experience Intelligence Platform

FullStory offers a comprehensive Digital Experience Intelligence (DXI) platform designed to provide actionable insights into user experiences. The platform's robust features include Complete Data Capture, which ensures no interaction goes unnoticed, and Tagless Autocapture, allowing seamless integration without manual tagging. FullStory’s solutions are private by default, emphasizing data security and user privacy. With tools like Product Analytics, Frustration Signals, Funnels & Conversions, Journey Mapping, Dashboards, and more, the platform equips businesses with the detailed insights needed to enhance user engagement and optimize digital experiences.

FullStory's Mobile App Solutions

FullStory extends its Digital Experience Intelligence capabilities to mobile applications, providing a seamless experience for app developers and product teams. By leveraging features such as Session Replay and Heatmaps, businesses can gain an in-depth understanding of user behavior within their mobile apps. This capability is crucial for identifying user pain points, improving app performance, and driving user engagement. The platform's mobile solutions are designed to be integrated effortlessly into existing workflows, ensuring that teams can quickly access and act on the insights provided.

FullStory's Industry Solutions

FullStory targets a wide array of industries, offering tailored solutions to meet specific needs. Industries served include SaaS, gaming, telecom & media, ecommerce & retail, finance & insurance, and travel & hospitality. For instance, ecommerce platforms can use FullStory to track user journeys and optimize conversion funnels, while gaming companies can understand player interactions and improve game design. Each industry benefits from FullStory's ability to provide detailed, actionable insights that drive business growth and enhance user satisfaction.

FullStory's Resources and Community

FullStory supports its users with a wealth of resources designed to maximize the value of its platform. This includes blogs, community discussions, a comprehensive help center, and a variety of learning materials. Additionally, API resources and deep dives into specific topics provide technical guidance and advanced insights. FullStory also hosts events in various global locations such as Atlanta, London, Sydney, Hamburg, and Singapore, facilitating knowledge sharing and community building among its users. These resources ensure that customers can fully leverage FullStory’s capabilities to improve their digital experiences.

FullStory's Compliance and Privacy

FullStory takes compliance and privacy seriously, adhering to regulations such as the California Consumer Privacy Act (CCPA). The platform is designed to be private by default, ensuring that user data is protected and handled responsibly. FullStory's privacy policy outlines its commitment to data security and user privacy, providing transparency and trust for its clients. This focus on compliance and privacy is crucial for businesses operating in regulated industries, making FullStory a reliable partner in maintaining data integrity and user trust.