Front

front.com
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Company Overview

Front is a San Francisco-based company specializing in B2B productivity solutions. With a team size of 385, the company operates in regions including the United States, America/Canada, and offers remote and partly remote working options. Front is a Y-Combinator company from the S14 batch and has raised $204 million in funding. Serving over 8,000 businesses globally, Front provides a collaborative customer communication platform that integrates email and apps, helping businesses streamline communication.

Funding and Growth

Front has successfully raised $204 million in funding from leading venture capital firms and independent investors. The company's growth stage status reflects its ongoing expansion and market acceptance. Through sustained investment and strategic growth, it now serves over 8,000 businesses globally.

Products and Services

Front offers a platform that combines the ease of email with the efficiency of a help desk, tailored for customer service and support, operations, inbound sales, account management, and customer success teams. The platform includes features for collaboration, workflow automation, analytics, omnichannel inbox management, knowledge base, live chat, and integrations & API. Users can customize their experience with 110 different integrations to suit their specific needs.

Target Industries and Use Cases

Front's platform is designed to serve industries such as technology, financial services, logistics, manufacturing, professional services, and travel. The platform enables these businesses to streamline communication processes and deliver outstanding service at scale. Specific use cases include customer service and support, operations management, inbound sales, account management, and customer success.

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