Fogbender Company Information

Fogbender, headquartered in Oakland, CA with a team of six, operates primarily in the B2B sector, offering specialized communication tools for businesses. The company’s main product is an embeddable team messaging widget that facilitates direct communication between all users within a customer organization and support agents. This tool is particularly tailored for environments where vendors need to manage interactions efficiently with customer teams. Fogbender supports integration with several developer-facing issue tracking systems, including Jira, Asana, GitHub, GitLab, Height, and Linear, allowing for seamless linking of customer support conversations to tickets. Additionally, the integration with Microsoft Teams and Slack—Shared Channel enhances the functionality by enabling support agents to assist users directly within these platforms. Fogbender also incorporates AI to assist support agents with complex user inquiries and can connect to CRM systems to display relevant customer data directly in the user interface. As a participant in Y Combinator’s W22 batch, Fogbender has established a presence not only in the United States and Canada but also offers fully remote services, reflecting its modern, flexible approach to workplace and customer engagement.

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