FirstDigital

FirstDigital's Network Services

FirstDigital offers a comprehensive suite of network services, including fiber, infrastructure management, AWS, colocation, and wireless solutions. They boast one of the largest private fiber networks in the Western United States, with a network reliability exceeding 99.999%. Their services are designed to cater to multifamily, single-family, and mixed-use developments. This extensive network capability ensures robust and reliable connectivity for various client needs, making FirstDigital a critical player in the telecommunications industry. The recent acquisition of Veracity Networks has further expanded their fiber network, particularly in Utah.

FirstDigital's Voice and Collaboration Solutions

FirstDigital provides an array of voice and collaboration services tailored to enhance business communication. Their offerings include contact center solutions, cloud communications, SIP trunking, IP PBX, Webex, PSTN for Webex Calling, toll-free RespOrg, analog lines, PRI’s, eFax, and advanced call recording. One notable feature is their advanced call recording powered by Dubber, which includes sentiment and tone detection functionalities. This variety of services allows businesses to choose solutions that best fit their communication needs, ensuring seamless and efficient operations.

FirstDigital's Wide Area Network Services

FirstDigital delivers extensive wide area network (WAN) services, including SD-WAN, MPLS, VPLS, wavelengths, and direct connect. These services are designed to optimize network performance and ensure secure, reliable connections across large geographical areas. Their virtual private LAN services (VPLS) simplify the management of IP/MPLS networks through an Ethernet interface, providing businesses with efficient network solutions. FirstDigital's expertise in WAN services makes them a preferred partner for businesses looking to enhance their network infrastructure.

FirstDigital's Industry Recognitions

FirstDigital has achieved significant industry recognition, including Cisco’s Transition Partner Verification. They are one of only five Cisco partners globally to receive this verification, underscoring their expertise and commitment to delivering high-quality network solutions. This recognition highlights FirstDigital's ability to meet stringent industry standards and deliver reliable, cutting-edge technology solutions. It also enhances their credibility and positions them as a trusted partner for businesses seeking advanced network and communication services.

FirstDigital's Customer Support and Tools

FirstDigital is dedicated to providing exceptional customer support and resources. They offer a customer portal where clients can manage their services and access valuable resources. Additionally, customers can use their speed test tool to check their internet connection speeds. These tools are designed to enhance the user experience, providing easy access to information and support. FirstDigital’s commitment to customer service ensures that businesses can rely on them for consistent and efficient management of their network and communication needs.