Fathom

Fathom's Overview

Fathom is a productivity-focused B2B company headquartered in San Francisco, CA, with a fully remote team of 15 members. The company was part of Y-Combinator’s Winter 2021 batch and has since made significant strides in the productivity sub-industry. Fathom’s AI Meeting Assistant, a flagship product, is designed to save users time by transcribing, summarizing, and highlighting key points from meetings, which can then be shared in various formats. It integrates seamlessly with widely used platforms like Slack, Google Docs, Gmail, and multiple task managers, making it a versatile tool for enhancing organizational productivity.

Fathom's Products

Fathom offers a range of products centered around its AI Meeting Assistant that supports video call recording and transcription across platforms like Zoom, Microsoft Teams, and Google Meet. The tool is available in both free and premium versions, with the premium offering advanced AI features. Notably, the AI Meeting Assistant supports seven languages, including English, French, Spanish, Italian, German, and Portuguese. The product also allows users to generate and sync call notes to CRM systems like Salesforce, HubSpot, and Close, and copy/paste formatted summaries and action items to Google Docs, Gmail, or task managers, significantly streamlining workflow processes.

Fathom's Integrations

Fathom's AI Meeting Assistant integrates with multiple platforms to enhance its usability and efficiency. These integrations include Slack for team communication, Google Docs for document management, Gmail for email communication, and various task managers for project management. Additionally, the platform supports video call recording and transcription for Zoom, Microsoft Teams, and Google Meet. This extensive integration capability allows users to share specific clips from meetings, generate meeting summaries and action items, and sync call notes to CRM systems like Salesforce, HubSpot, and Close, making it a comprehensive tool for modern business needs.

Fathom's Security and Compliance

Fathom places a high priority on security and compliance, demonstrated by its completion of a SOC2 Type 2 audit and undergoing an extensive security review by Zoom as part of being a Zoom Apps Launch Partner. These steps ensure that Fathom meets stringent security standards, making it a reliable choice for enterprises concerned about data protection. The company’s commitment to security is a significant factor in its adoption by over 26,000 companies, providing users with peace of mind that their data is handled with the utmost care and compliance.

Fathom's Recognition and Awards

Fathom has received notable recognition in the industry, including being ranked as the #1 Highest Satisfaction product of 2024 by G2 out of over 100,000 products. The company also boasts an impressive Net Promoter Score (NPS) of 81, surpassing well-known brands like Starbucks, which has an NPS of 77. Additionally, Fathom was ranked 2nd as the AI Product of the Year, underscoring its impact and value in the AI and productivity sectors. These accolades reflect Fathom's commitment to delivering high-quality, user-centric products that meet the needs of modern businesses.