Duos

Duos offers a tech platform and activation programs designed to connect Medicare beneficiaries with resources aimed at improving health outcomes and satisfaction. The company leverages AI-powered digital experiences to match social determinants of health and care navigation needs with Medicare benefits, community resources, and government programs. Duos utilizes an AI-powered recommendation engine to proactively and personally activate members, enhancing their awareness and understanding of Medicare Advantage benefits. The platform serves as a single point of service solution, indexing over 100,000 plan benefits, community resources, and government programs for care teams. Duos has achieved significant results, including 86% faster navigation time to find benefits and coverage, 84% AWV gap closure, 93% social and SDoH needs met, and a 90% increase in plan retention. The company provides both digital self-service and virtual-human support for Medicare plans and provider organizations.