Ibtesam Tajmul

Ibtesam Tajmul is the Country Operations and Performance Manager UAE at Delivery Hero and the Head of Strategic Global Partnerships at Digybite, based in Dubai, UAE.

Professional Title and Current Roles

Ibtesam Tajmul is the Country Operations and Performance Manager for UAE at Delivery Hero, based in Dubai. In addition to this role, Ibtesam also serves as the Head of Strategic Global Partnerships at Digybite. His responsibilities in these positions revolve around managing operations, driving performance metrics, and fostering strategic partnerships.

Previous Work Experience

Ibtesam Tajmul has a diverse professional background, having worked in various capacities within well-known organizations. From 2011 to 2014, he served as an Operations Engineer at SkyStream in Dubai Internet City. Following this, he became a Senior Business Analyst in IT Operations at Schlumberger from 2014 to 2018. Post that, he held the position of Regional Operations Lead for the GCC Markets at Careem from 2019 to 2020. Early in his career, he gained experience through internships at Asteco Property and RAS Infotech Limited.

Educational Background

Ibtesam Tajmul holds a Bachelor of Engineering (B.E.) in Computer Science from the Birla Institute of Technology and Science. He completed this degree over a four-year period from 2007 to 2011. His educational foundation in computer science has been instrumental in shaping his career in operations and strategy across various sectors.

Industry Experience and Skills

With over 10 years of experience, Ibtesam Tajmul has honed his skills in Operations, Strategy & Planning, Product Management, and Business Performance & Analytics. His work spans multinational companies and startups within the Tech, Oil & Gas, and Telecom sectors in the UAE, Qatar, Kuwait, and Bahrain. Ibtesam specializes in optimizing strategic solutions, driving Marketplace operations, and managing multiple stakeholders efficiently.

Core Responsibilities and Expertise

In his current and past roles, Ibtesam Tajmul has been responsible for driving core performance metrics, including Marketplace operations, GMV growth roadmap, Customer Experience, and High-Impact Process Improvement projects. Additionally, he oversees Pricing and efficient spend management. His expertise extends to Business Operations, Performance Enhancements & KPIs, multiple stakeholder management, and resource optimization, ensuring experience-driven growth through collaboration with Digital Marketing, Partnerships, and Finance teams.