DeliveryHero

deliveryhero.com
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Global Operations

DeliveryHero operates in over 70 countries across four continents, demonstrating a strong international presence. This extensive reach enables the company to cater to diverse markets, adapting its services to meet local preferences and demands. The company's focus on strategic expansion allows it to provide consistent and reliable delivery services globally.

Revenue Performance

In the fourth quarter of 2023, DeliveryHero generated a Gross Merchandise Value (GMV) of EUR 11.3 billion. This performance underscores the company's robust sales and operational capability. Such financial metrics are indicative of a thriving business model that captures significant market share and consumer demand within the delivery industry.

Dmart Warehouses

By the end of Q4 2023, DeliveryHero operated 932 Dmarts, which are small warehouses strategically located to maximize delivery efficiency. These Dmarts play a crucial role in the company's operational infrastructure, facilitating faster and more reliable delivery services. The strategic placement of these warehouses ensures that goods can be delivered swiftly to a wide range of locations.

Company Mission

DeliveryHero's mission is to always deliver an amazing experience that is fast, easy, and convenient. The commitment to this mission reflects in their operational strategies and customer service approaches. Focusing on timely and hassle-free delivery is central to achieving their goal of an outstanding customer experience.

Core Values

DeliveryHero's core values include aiming higher, caring, and delivering solutions. These values guide the company's internal culture and business practices. 'Aiming higher' encourages continuous improvement and innovation, 'caring' underscores the importance of empathy towards customers and employees, and 'delivering solutions' emphasizes the commitment to resolving challenges and meeting customer needs effectively.

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