Critical Start

Critical Start is a cybersecurity company that provides Managed Detection and Response (MDR) services, with a specialization in Microsoft solutions such as Microsoft Sentinel, Microsoft Defender for Endpoint, Microsoft Defender for Servers, and Microsoft Defender XDR. The company also offers Security Information and Event Management (SIEM) services, including Devo, Splunk, and Sumo Logic, as well as Endpoint Detection and Response (EDR) services for platforms like Blackberry Cylance, CrowdStrike, Palo Alto Networks Cortex XDR, SentinelOne, Trend Micro Vision One for Endpoint, and VMware Carbon Black. Additionally, Critical Start provides Managed Extended Detection and Response (XDR) services and has a Cyber Incident Response Team (CIRT) that offers various services including IR Monitoring, IR Retainers, Tabletop Exercises, Cybersecurity Readiness Assessment, IR Plan Review, and Threat Hunting Training. The company also offers forensic services such as Digital Forensics Investigations, Courtroom Testimony, Forensic Imaging & Analysis, Investigative Reporting, and Evidence Seizure, Chain-of-Custody & Secure Storage. Critical Start operates a Cyber Research Unit (CRU) focused on Cyber Threat Intelligence (CTI) and Threat Research and provides Microsoft Security Solutions to maximize the value of Microsoft E5. The company serves various industries including Educational Institutions, Energy Sector, Financial Services, Government, Healthcare, Manufacturing, and Retail. Critical Start also offers Managed Cyber Risk Reduction (MCRR) services, a Cyber Operations Risk & Response™ platform, and a mobile application called MOBILESOC® for on-the-go incident management. The company provides continuous cyber risk monitoring and response through its Managed Cyber Risk Reduction (MCRR) solution and offers Quick Start Risk Assessments for benchmarking cybersecurity against peers. Their comprehensive approach to cybersecurity includes Govern, Identify, Protect, Detect, Respond, and Recover capabilities. Critical Start also offers a Trusted Behavior Registry® to resolve false positives quickly and automatically and provides 24x7x365 security monitoring, investigation, and response through its Risk & Security Operations Center (RSOC). The company guarantees 10-minute notifications for Critical alerts and 60-minute or less Time to Detection (TTD) and Median Time to Resolution (MTTR) SLAs on every alert. Critical Start offers training programs for its analysts, including an 8-week intensive training program and ongoing training every 2 weeks, and maintains certifications such as CompTIA A+, Security+, Network+, Advanced Security Practitioner (CASP+), and Cybersecurity Analyst (CySA+). The company provides managed detection and response services for holidays and ensures comprehensive protection with the latest certifications. Critical Start also offers a Career Mentorship Program for professional development and has been ranked 11th in the Midsize Companies Category in The Dallas Morning News’ Top 100 Places to Work for 2022, as well as #23 best mid-sized places to work in Dallas and #68 best places to work in Dallas on the Built In 2023 Best Places to Work list. The company provides a Cyber Risk Confidence Index Report, a Cyber Risk Landscape Peer Report, and a Cybersecurity Readiness Assessment.