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Michael Tuso is the Co-Founder and CEO of Callypso and Success Lab, and a member of the Diversity, Equity, & Inclusion Advisory Council at SaaSy Sales Leadership.
Co-Founder and CEO of Success Lab
Michael Tuso is the Co-Founder and CEO of Success Lab, a community initiative dedicated to assisting leaders in retaining, growing, and serving their customers. Success Lab provides a platform for the leaders in customer success (CS) and account management (AM) to share insights and strategies in order to enhance their professional performance. This community-focused initiative commenced in 2024 and operates remotely in the United States.
Co-Founder and CEO of Callypso
Michael Tuso co-founded Callypso in 2022 and serves as its CEO. Callypso focuses on empowering B2B customer success teams by improving customer success manager capacity. The company provides solutions and services aimed at enhancing the efficiency and effectiveness of customer success teams, thus ensuring better customer outcomes. This venture also operates remotely in the United States.
Member of Diversity, Equity, & Inclusion Advisory Council at SaaSy Sales Leadership
Since 2020, Michael Tuso has been a member of the Diversity, Equity, & Inclusion Advisory Council at SaaSy Sales Leadership. Based in the San Francisco Bay Area, this role allows him to contribute to diversity and inclusion initiatives within the sales leadership community. His involvement aims at promoting an inclusive work environment where diverse voices are valued and heard.
Past Role at Chili Piper
Michael Tuso worked at Chili Piper from 2018 to 2021. He initially served as the Head of Sales Development & Enablement before transitioning to the role of Director of Revenue Performance. During his two years with Chili Piper, located in the San Francisco Bay Area, Tuso focused on enhancing sales processes and driving revenue performance.
Educational Background
Michael Tuso holds a Bachelor of Arts (B.A.) in Political Science and International and Global Studies from the University of North Carolina at Greensboro. He furthered his studies at Universidad San Ignacio de Loyola. Tuso's educational background provides a foundation in political science and international studies, equipping him with a broad understanding of global and political dynamics.
