Alexandria Cherry
Customer Service Specialist @ Brightwell
Alexandria Cherry is a Customer Service Specialist with a background in human resources and expertise in ADP Payroll systems. She previously worked at ADP for three years and has been with Brightwell since 2020.
Work at Brightwell
Alexandria Cherry has been employed at Brightwell as a Customer Service Specialist since 2020. In this role, she utilizes her extensive experience in customer service to assist clients effectively. Her responsibilities include addressing customer inquiries and resolving issues, contributing to the overall satisfaction of Brightwell's clientele. Alexandria's tenure at Brightwell has lasted for four years.
Previous Experience at ADP
Prior to her current position, Alexandria Cherry worked at ADP as an Associate Client Support Consultant from 2017 to 2020. During her three years at ADP, she developed skills in client support and gained valuable experience in handling payroll systems. Her role involved assisting clients with their payroll needs and ensuring efficient service delivery.
Education and Expertise
Alexandria Cherry earned her Bachelor's degree in Psychology from Augusta University, where she studied from 2012 to 2017. Her educational background provides her with insights into human behavior, which enhances her customer service skills. Additionally, she possesses expertise in handling garnishments and is proficient in ADP Payroll systems.
Background in Human Resources
Alexandria Cherry has a background in the human resources industry, which has contributed to her customer service capabilities. This experience has equipped her with the skills necessary to understand client needs and provide effective solutions. Her clerical skills and problem-solving abilities further support her role in customer service.