Artifact

Artifact's History

Artifact, a company known for transforming personal interviews into high-quality, 20-minute episodes, was founded in San Francisco, California. The company joined the Y-Combinator batch S20, which helped it gain traction in the consumer content industry. Over its three and a half years of operation, Artifact provided a unique service that allowed customers to document their personal stories in a professional manner. Despite its innovative approach and praise from major media outlets like CBS, The Wall Street Journal, and The Today Show, Artifact is shutting down and will no longer sell new Artifacts.

Artifact's Services

Artifact offered a specialized service that involved conducting professional interviews either over the phone or on the computer. These interviews were edited into studio-quality, 20-minute episodes, creating a lasting, shareable memory for customers. Each interview was 30 minutes long but scheduled for 45 minutes to ensure the experience was relaxed and unrushed. The final product was hosted on a private, beautiful webpage where customers could add unlimited photos and share the content with friends and family. Despite ceasing operations, Artifact will continue to host completed interviews on their website through 2024.

Artifact's Customer Experience

Artifact focused on creating a seamless and memorable customer experience. The company ensured that interviews were scheduled conveniently and conducted professionally. The final product was a polished, 20-minute episode that captured personal stories in a high-quality format. Customers could enjoy their episodes on a private webpage, with the option to add unlimited photos and share their story with others. This level of personalization and quality made Artifact a beloved service among its users, even as the company winds down its operations.

Artifact's Media Recognition

Artifact garnered significant media attention and praise during its operation. Major outlets such as CBS, The Wall Street Journal, and The Today Show highlighted the company's unique approach to preserving personal stories. This recognition helped solidify Artifact's reputation as a leader in the consumer content sub-industry. The high-quality production and personal touch of their services were often cited as key reasons for their acclaim. This media recognition played a crucial role in Artifact's growth and success in the competitive consumer market.