Nicole Hopkins

Nicole Hopkins holds the position of Vice President of People at Ariglad, playing a pivotal role in advancing the company’s operational efficiency through strategic integrations with platforms such as Slack. These integrations incur no additional costs and are easy to set up, leading to a fivefold increase in adoption rates. By integrating Slack, Nicole has enabled team members to join video calls, manage calendars, and collaborate on files seamlessly without the need to switch between different contexts. Further integrations include services like OneDrive, Google Drive, and Outlook, which streamline collaboration across teams and automate repetitive tasks and HR requests. Nicole’s initiatives also include the automation of ticket assignment to appropriate team members, enhancement of inter-team collaboration, and tracking of critical metrics and Service Level Agreements (SLAs) essential for scaling. Additionally, she has implemented a system for anonymous reporting to encourage honest feedback, supporting a transparent and responsive organizational culture.