About Akunna Okorie
Akunna Okorie is the Head of Customer Support known for her contributions to enhancing customer experiences in tech companies.
Known information
Akunna Okorie serves as the Head of Customer Support, where she plays a pivotal role in shaping customer service strategies. She authored an article titled ‘Customer service as a service: A guide to building great customer experiences for Tech Companies,’ which was published on September 1, 2023. This publication highlights her expertise in crafting superior customer experiences specifically tailored for tech industries. Additionally, Okorie has contributed valuable insights on improving customer satisfaction ratings to the Afriex blog. She is part of a proactive team that firmly believes in the importance of customers to business growth, leading to the implementation of effective measures aimed at boosting customer satisfaction.
About Afriex
Afriex is a fintech company based in San Francisco, specializing in no-fee remittances and secure money transfers to over 7 countries, with a focus on convenience and bank-grade security.